Accommodation Services

Reception Opening Hours 

From Monday 30 November 2020, our reception opening hours are changing. Our new opening hours can be found below:

Cygnet Wharf Reception – Monday to Sunday – 08:00 – 20:00

The Gateway Reception – Monday to Friday – 08:00 – 17:30

Valentine Court Reception –  Monday to Friday, 09:00 – 17:30, Saturday 09:00 – 17:00

179 High Street Reception – Monday to Thursday, 09:00 – 17:30, Friday 09:00 – 17:00

Outside of these times, urgent maintenance requests and noise complaints can be reported to the 24/7 Security Team via phone on 01522 886062.

If you’d like to speak to a Residential Warden then they can be contacted via phone on 07971 589326 between 17:30 and midnight.

Christmas Reception Opening Hours

From 21^st December to 3^rd January, our Accommodation Receptions will be open on the following dates with a limited 10:00 – 16:00 service.

Cygnet Wharf – 21^st, 22^nd,23^rd, 24^th,29^th 30^th 31^st December. 2^nd & 3^rd January

Valentine Court – 21^st, 22^nd,23^rd, 24^th,29^th 30^th 31^st December. 2^nd January

The Gateway – 21^st, 22^nd,23^rd, 24^th,29^th 30^th 31^st December.

179 High Street – 21^st, 22^nd,23^rd, 24^th,29^th 30^th 31^st December.

Outside of these times, the 24/7 Security Team can be contacted via phone on 01522 886062.

Accommodation Services is located on the ground floor of Building B in Cygnet Wharf at the Brayford Pool Campus.

Telephone: +44 (0) 1522 886231