Covid-19

Coronavirus Information

We understand that the outbreak of COVID-19 has resulted in this becoming a difficult and uncertain time for people at university.

The University of Lincoln is aware that many students have already travelled home to be with parents and guardians and that some continue to live here with us at the University.

The University remains open for those students who live here and will continue to provide critical services for students in line with the latest Government advice. The University moved to online teaching delivery on Tuesday 17 March and will continue to do this until the end of the current academic year. Guidance for accessing online learning materials can be found at: https://learning.lincoln.ac.uk/learning-lincoln-your/remote-learning/.

Many services, including the Library, ICT and the Students’ Union, have moved from face-to-face provision to online provision. The Student Support Centre and Student Wellbeing Centre are still offering a full service to students which is accessible online or over the phone. These services can be accessed through the contact details on the Student Services website at: https://studentservices.lincoln.ac.uk/. The University GP remains open but we recommend that students ring them before going to the on-campus surgery. If students have any academic concerns or questions they should contact their personal tutor or School.

If you are staying in Lincoln, please contact the Accommodation Services team on 01522 886189/231 or email accommodation@lincoln.ac.uk so that we are aware of any students who may need our support.

Information published is correct at the time of posting. This is a rapidly changing situation so please keep checking back for updates.

We know that the current situation with coronavirus (covid-19) is a stressful one so we’ve gathered some information below that answers frequently asked questions about your accommodation.

Am I allowed to travel home now from my student accommodation, or return to collect my possessions?

Updated Government guidance is that if a student is moving permanently to live back at their family home, this is permitted (see section 1.10 of https://www.gov.uk/government/publications/coronavirus-outbreak-faqs-what-you-can-and-cant-do/coronavirus-outbreak-faqs-what-you-can-and-cant-do). Police have confirmed that Section 6 (l) of the Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 allows persons to leave their home for the purposes of moving house where reasonably necessary. Section 7 (d)(i) allows more than two persons to gather in a public place for the purpose of moving house.

How should I arrange to collect my possessions or to be picked up from my accommodation?

To ensure social distancing is in place throughout, visitor access for collections and departures from University accommodation is by appointment only. Please book a date and time slot using the booking form at this link: https://accommodationbooking.lincoln.ac.uk/Student_Portal/Account/Login

Please be prepared for some queues to enable social distancing within and outside of accommodation blocks. Only one other member of your household (eg. a parent or sibling) will be permitted into the building to assist you. Please do not arrive on campus unless you have a confirmed arrangement to do so. Students with additional needs should contact Accommodation Services if they need extra assistance or to make other arrangements.

How do I make a collection / departure booking using the online system?

Access the log-in page at: https://accommodationbooking.lincoln.ac.uk/Student_Portal/Account/Login

Enter the log in details you registered when first applying for accommodation at the University. If you can’t remember these, you can request a password reminder from the log-in screen. If you have problems accessing your account please email Accommodation Services at accommodation@lincoln.ac.uk .

Once logged in, click ‘Dashboard’ or ‘View’ to access your bookings dashboard. You will see a room offer under the ‘COVID 19 Departures’ session with a ‘Check In’ button. Click the button to proceed.

On the next page you will see a dropdown box with a date. Click in the box to select the day that you plan to move out or return to collect your belongings. This will load the available timeslots. Select the timeslot that you would like and click ‘Confirm Arrival’. You will then receive an email confirming your chosen date and timeslot.

Can I stay in my student accommodation if I want?

Those students who have remained on campus are welcome to stay for the remainder of their tenancy agreements. However, with the easing of travel restrictions some tenants may now wish to take the opportunity to return home too. If you do vacate your room early, please remember to clear and clean your room and return your keys. If you are to be collected by a visitor (e.g. a parent) you should book a departure slot.

Will maintenance still come to my room?

At this time, access to apartment by staff is for urgent matters only. Please contact your residence reception if you require more information.

Can I still get post and packages delivered?

At the moment,Royal Mail are continuing to deliver letters to post boxes in all of our residences. Unfortunately, we are unable to accept parcels or packages at this time. However, you are welcome to accept your parcel deliveries directly with the delivery companies.

I can't arrange to collect my possessions. What should I do?

If you are unable to travel to Lincoln to collect remaining possessions or to arrange packing and shipping, please let us know to confirm other arrangements, such as disposal or donation of unwanted items. Please be aware we cannot store any belongings left in your room after the end of your tenancy agreement and you may incur costs if it becomes necessary for us to clear your room after your tenancy expires. If you have particular challenges, please contact accommodation@lincoln.ac.uk to make alternative arrangements. Please also remember to return your keys to avoid replacement key costs. These can be posted to Student Accommodation Services, University of Lincoln, Cygnet Wharf Building B, Campus Way, LN6 7FU. Please enclose them securely in an envelope with a copy of the Key Return Form which you can download from: https://accommodation.lincoln.ac.uk/key-return-form-2020/

Endsleigh Insurance (which provides Contents Insurance as part of your accommodation agreement) will continue to provide cover for the belongings in your room for the duration of your tenancy agreement.

 

How do I arrange packing and shipping of my belongings?

Some student residents may want to use a packing / shipping service to collect their belongings. Such companies include:

Lovespace – shipping and storage. https://lovespace.co.uk/

PingLocker – packing, storage and shipping. https://www.pinglocker.com/en

Pack & Send – packing, storage and shipping. https://www.packsend.co.uk/university-of-lincoln

The University does not endorse any one provider over another and you should research providers before making a booking. If you are planning to arrange for a packing / shipping company to pack up your belongings for you, then please follow this process:

1)     Contact the University Accommodation Office via email accommodation@lincoln.ac.uk using your University email address to let them know you plan to have your belongings packed and room cleared by a third-party company. Check with residence staff as to when there will be staff available to allow the company access to your room.

2)     Contact the company you plan to use and make all necessary payments/arrangements. The University will not be able to make arrangements or payments on your behalf.

3)     Email the Accommodation Office using your University email address again to confirm the booking and give your consent for them to have access to your bedroom by providing the following details:

-Your full name
-Your flat and room number
-The name of the company you have engaged to pack and remove your belongings
-The time and date of collection (agreed with the company you are using).

In line with current Government guidelines, social distancing measures will be in place at all of our residences and access to rooms might take longer than normal.

What provision is there for me if I stay in Lincoln?

Many students living in University of Lincoln-managed student accommodation returned home after teaching moved online for the remainder of the academic year and the University waived summer term rent payments for its residents in response to the COVID-19 pandemic. If you are a student who is remaining in Lincoln, please contact the Accommodation Services team on 01522 886189/231 or email accommodation@lincoln.ac.uk so that we are aware of anyone who may need our support. Many support services, including the Library, ICT and the Students’ Union, have moved from face-to-face provision to online provision. Student Services and Student Wellbeing continue to be available to support all students and their services can be accessed online. Please see here for details: https://studentservices.lincoln.ac.uk/ . Students can contact the Student Support Centre by email studentsupport@lincoln.ac.uk or phone 01522 837080. For the Student Wellbeing Centre, email studentwellbeing@lincoln.ac.uk or call 01522 886400. If students have any academic concerns or questions they should contact their personal tutor or School.

I'm a tenant with a third party accommodation provider. What should I do?

Third party student accommodation providers and landlords will have their own arrangements. Please contact your provider for information.

Last updated 15.05.2020

How do I return my keys?

Once you have cleared and cleaned your room, you can return your keys/ key cards to your residence’s reception. Lincoln Courts, Cygnet Wharf and Viking House residents can return keys to the Accommodation Reception in Cygnet Wharf.

If you have already cleaned and cleared your room and don’t need to return to your hall of residence then you can post your keys back to the University’s Accommodation Office. We recommend posting keys or key cards securely packed and on a tracked or recorded delivery as you are responsible for them until they reach us. You can download our Key Return Form from https://accommodation.lincoln.ac.uk/key-return-form-2020/ . Keys and key cards should be posted to: Accommodation Services, Cygnet Wharf Building B, Campus Way, LN6 7FU.

I need to remain in Lincoln longer than my accommodation agreement covers. What should I do?

If you need to remain in Lincoln after your current accommodation agreement ends then the University can offer flexible tenancies throughout the summer holidays in our on-campus accommodation from 21st June until 4th September 2020. Applications for summer stays open on the 15th May and you can make an application at: https://accommodationbooking.lincoln.ac.uk/Student_Portal/

Planning for the 2020/21 Academic Year

 

The University is looking to the future and planning for the 2020/21 academic year.

We want our staff and our new and returning students to be confident that our campuses will be safe places to study and work in light of COVID-19. As more guidance is issued by the Government on the phased easing of the coronavirus national lockdown, we are able to make plans to re-open our buildings and move safely back to face to face working.

We have a very clear aim for the next academic year: we want to give you an on-campus experience, incorporating social distancing following the national guidelines, with full consideration for the health and safety of our community whilst attending to all our students’ learning needs. We are currently planning teaching which incorporates both face to face teaching sessions and online sessions, a blended approach.

In order to give us the maximum opportunity for current lockdown restrictions to be eased further, we will move the start of term back by several weeks. The first day of teaching for 2020/21 academic year is now planned for Monday 12th October 2020 for most students.

The week commencing 5th October will be our ‘Get Started Week’ with students moving into campus and new students engaging in a range of online induction events, moving to face to face as guidance allows. We also plan to offer online “welcome back” events for students during that week and the Students’ Union are planning a range of safe social activities for new and returning students.

The rest of the dates for the 2020/21 academic year are then as follows:

Semester A (14 weeks)  begins – w/c 12th October 2020

Christmas break – w/c 21st and 28th December 2020

Teaching for Semester A recommences – w/c 4th January 2021

Winter Exam weeks – w/c  1st February and 8th February 2021

Semester B (12 weeks) commences – w/c 15th February 2021

Easter break – w/c 29th March and 5th April 2021

Summer Exam weeks – w/c 24th May, 31st May, 7th June 2021

Resits – w/c 16th August and 23rd August 2021

 

Many returning students will have already booked or applied for accommodation for the next academic year and University of Lincoln accommodation contract dates will reflect this. The University and the SU will also be working with private accommodation providers (halls and local landlords) to communicate this change in dates.

More details on planning for the 2020/21 academic year can be found in the FAQs below.

Why has the university changed the term dates?

As the situation around the COVID-19 outbreak has progressed, it has become clear that we need to allow as much time as possible for restrictions on movement and safe working and studying to be eased by the Government. We think that by delaying the start of teaching from mid-September as originally planned to 12th October 2020 we are giving ourselves the best possible opportunity of providing you with an excellent student experience, with a mix of on campus, face to face activities as well as online learning. We will of course be following government guidance about social distancing to ensure our entire community is safe and confident while on campus.

It is likely that having changed the start of term to October in 2020 that we will move to an October start for at least the next few years.

Which courses will be starting teaching earlier?

Some of our programmes need to start sooner than the 12th of October, primarily due to professional requirements and practical placements. We will be making arrangements for students on these programmes to be able to move into University accommodation earlier. For students in private sector accommodation, we will ensure that providers are aware of the earlier start dates. The affected courses are listed below and Schools will be contacting students directly with more details soon:

College of Arts:

None.

 

Lincoln International Business School:

No undergraduate programmes affected. Various start dates throughout the year for online, work-based distance learning, apprentices and postgraduate taught students.

 

College of Social Science:

School of Education – variable dates for PGCE cohorts depending on the SCITT (more details will follow from the School)

School of Health and Social Care –

BSc Nursing Years 2 and 3 – 14th September 2020

BSc Midwifery Year 2 – 14th September 2020

BSc Paramedic Science Years 2 and 3 – 14th September 2020

Nursing Associates Years 2 and 3 – 14th September 2020

BSc Social Work Year 3 – date to be confirmed by the School

Erasmus Mundus MA Advanced Development Social Work – 14th September 2020

DClinPsy Psychology –  end of September 2020 (more details will follow from the School)

Pre-qualifying postgraduate health programmes vary with most placements starting 7th September 2020.

 

College of Science:

National Centre for Food Manufacturing, Holbeach –

HE Food Science and Technology – Years 2, 3 and 4 – 7th September 2020

Operations and Manufacturing Management – Years 2, 3 and 4 – 14th September 2020

Enrolment week for all first year HE students (both Food Science and Technology and Operations and Manufacturing Management) – 21st September 2020.

Level 7 Apprentices and MSc students – 28th September 2020.

 

Lincoln Medical School –

Term starts for all Lincoln Medical School students (BMBS with Foundation Year; BMBS Year 1 and Year 2) on 21st September 2020.

How will teaching be affected by the impact of COVID-19?

Our aim is to provide you with an on-campus experience, with appropriate safety and social distancing measures in place. There are still a lot of unknowns about the COVID-19 situation and we will be responding and planning in line with government information and guidance as it develops. We are developing an “agile blended” approach to delivering your curriculum – giving you a mixture of online and face to face teaching sessions. We have learnt a lot from teaching our students since we moved on-line in March 2020 and we will be using this to ensure the online teaching is as engaging as when we see you face to face.

 

How will practical teaching be impacted?

We are developing plans to ensure we deliver the practical sessions you need (labs, workshops, studio sessions etc) to fulfil your learning outcomes whilst still ensuring social distancing measures can be applied. This is complex and will depend on Government guidance in place in the Autumn, but we are determined to ensure your experience is impacted as little as possible by COVID-19.

What about my Accommodation contract for 2020/21?

We know that many students will already have plans or bookings for their term time accommodation for 2020/21. Where you are going to be living in University-managed accommodation, we will be adjusting the contract start and end dates to reflect the new term dates. The University will also be working with private sector providers and landlords to explain the move in the term dates and ask them to make sure that your accommodation contract terms will ensure that you have accommodation available for the whole of the 2020/21 academic year.

Will it be safe to move into communal accommodation?

We will be providing guidance to all students moving into communal accommodation about how to live safely with others in your household and how to operate social distancing. We will take account of any further, relevant, government guidance that is published before October that will impact on student accommodation arrangements and update our guidance as needed.

 

When will my Maintenance Loan payment be made into my account?

We will notify Student Finance England that our term start date will be 12th October 2020. We will be aiming to enrol all new and continuing students as soon as possible during the w/c 12th October and SFE will normally be able to make payments directly to students about five working days following confirmation of enrolment.

 

What’s happening to Welcome Week/ freshers events?

The SU are planning for a variety of different events, potentially face-to-face and online. Once we know what Government restrictions are in place for October, then we will be able to release our freshers plans.